Which email did you use at checkout?
We will use it to find your purchase.
What is your order number?
Enter the order number from your confirmation email so we can find the right purchase.
Which product are you contacting us about?
How many would you like to return?
What concern did you want this product to solve for you?
To give you the best possible solution, please answer below
What made you buy our product?
What is the main reason for your return?
Select all that applies.
What happened with your product?
Tell us what you expected, what you experienced, and what led you to request a return.
Upload a clear photo of the product you received.
Include its condition and all accessories that arrived with it. Keep shipping labels, invoices, and personal documents outside the photo.
How was your experience with our communication?
How was your experience with delivery?
We want to do better.
How would you rate your overall experience?
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Review your request.
Thank you. We have your request.
Your answers and product photo have been saved. We will review the request within 1 to 2 business days.
- Request number
- Current status
- Received
Keep the request number for your records. We will contact the email used for your order if we need anything else.
Return to LuscentNeed help? Email info@luscentred.com.
Questions? Email us at info@luscentred.com
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