Terms of service

Last updated: 19 June 2026

Overview

This website is operated by Luscent Red ("Luscent Red", "we", "us" or "our"). Luscent Red sells light-therapy devices, including an infrared sauna blanket and an LED and laser face mask. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these terms and conditions ("Terms of Service", "Terms"), including the additional policies referenced here (our Privacy Policy, Refund Policy, and Shipping Policy). Please read these Terms carefully. If you do not agree to all of these Terms, you may not access the website or use any Service.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. You must not transmit any worms, viruses or any code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding payment card information) may be transferred unencrypted over various networks; payment card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or resell any portion of the Service without our express written permission.

3. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

4. Products, Pricing and Availability

Our products are available for sale and shipment only to customers in the United States and Australia. We do not currently sell or ship to any other country. Prices are subject to change without notice, and we reserve the right to modify or discontinue any product at any time. We have made every effort to display product colours and images accurately but cannot guarantee that your device's display will be accurate. We reserve the right to limit the quantities of any products we offer and to limit sales to any person, region or jurisdiction.

5. Orders, Shipping and Returns

When you place an order, you are making an offer to purchase, and we may accept or decline it in whole or in part for any reason. Shipping methods and times are described in our Shipping Policy. Returns, refunds and our money-back guarantee are governed by our Refund Policy. Our Shipping Policy and Refund Policy form part of these Terms.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and the "Luscent Red" name and branding, is the property of Luscent Red or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce or distribute any such content without our prior written consent.

7. Third-Party Links

Certain content and products available via our Service may include materials from third parties, and third-party links may direct you to websites not affiliated with us. We are not responsible for the content or accuracy of third-party materials and are not liable for any harm related to your use of them. Please review the third party's policies before engaging in any transaction.

8. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, to infringe intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect others' personal information, to spam or scrape, or to interfere with the security features of the Service.

9. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. To the maximum extent permitted by law, the Service and all products delivered through it are provided "as is" and "as available" without representations, warranties or conditions of any kind. To the maximum extent permitted by law, Luscent Red and our directors, officers, employees, affiliates, agents, contractors and suppliers will not be liable for any injury, loss or damages of any kind arising from your use of any Service or product.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law or any other law that cannot lawfully be excluded.

10. Indemnification

You agree to indemnify and hold harmless Luscent Red and our affiliates, officers, directors, agents, contractors and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by ceasing to use our site. If you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice.

12. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Australian Capital Territory and the Commonwealth of Australia, and you submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory.

13. Changes to These Terms

We reserve the right to update or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically. Your continued use of the site following any change constitutes acceptance of that change.

14. Contact

Questions about these Terms should be sent to us at info@luscentred.com.